Thursday, March 11, 2010

The Rules of Referability...

What make someone referable?  What characteristics foster trust and leave the people we connect with feeling like they want to sing your song?  I've narrowed it down to a few qualities which, for me,make or break how strongly I feel about working with someone..
  • Do what you say you are going to do;
  • Be on-time;
  • Say please and thank you;
  • Give people more than they expect to receive.
Follow these rules and people will want to share the good experiences
they have with you. But break them just once and you'll need a shovel
and pitch fork to dig yourself out of the hole you've sunk yourself
into.  Infectious referablility is like momentum.. Hard to come by and easy to lose.

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